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Due to a scheduled GPL maintenance, GPL prepaid transactions through MMG will be unavailable on Saturday, Jan 6th from 10:00hrs to 11:00hrs.
We apologies for the inconvenience caused.

Loading your MMG wallet using Online Banking - FAQs

Which banks can I currently use to transfer funds to my MMG account?

You can use GBTI, Republic Bank, Citizens, Demerara Bank online banking.

How do I load my mobile money wallet using online banking?

You can load your mobile money wallet through online banking by logging into your bank’s online platform or mobile app, selecting the option to transfer funds, and choosing your mobile money wallet as the recipient.

Is it safe to load my mobile money wallet online?

Yes, loading your mobile money wallet through online banking is generally safe. Banks employ encryption, authentication methods, and security protocols to protect your transactions.

Are there any fees for loading my mobile money wallet online?

Some banks may charge a small fee for transferring funds to your mobile money wallet via online banking. Check with your bank for specific fee details. This may be displayed when attempting to transfer your fund online.

How long does it take for the funds to reflect in my mobile money wallet after loading online?

The time it takes for funds to reflect in your mobile money wallet can vary depending on the bank and mobile money service provider. For GBTI, funds can be transferred same day or within 1 working day. For RBL, Demerara and Citizens Bank, funds are usually transferred within 1 working day. (Holidays and weekend excluded.)

Can I load my mobile money wallet online using a different bank account?

Yes, you can usually load your mobile money wallet online using a different bank account if it’s linked to your online banking profile.

What should I do if I encounter an error while loading my mobile money wallet online?

If you encounter an error during the loading process, contact your bank’s customer support for assistance. They can help troubleshoot the issue and ensure your transaction is completed successfully.

Is there a limit to how much I can load into my mobile money wallet online?

Banks may impose limits on the amount you can transfer to your mobile money wallet online. Check with your bank for information on transaction limits.